Wells MOD-500TDM Specifications download pdf (Page 2)

Unless otherwise specified, all commercial cooking

equipment manufactured by WELLS BLOOMFIELD, LLC is

warranted against defects in materials and workmanship for

a period of one year from the date of original installation or

18 months from the date of shipment from our factory,

whichever comes first, and is for the benefit of the original

purchaser only.

THIS WARRANTY IS THE COMPLETE AND ONLY

WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN

FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES

OF MERCHANTABILITY OR FITNESS FOR ANY

PARTICULAR PURPOSE, AND/OR FOR DIRECT,

INDIRECT OR CONSEQUENTIAL DAMAGES IN

CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.

This warranty is void if it is determined that, upon inspection

by an authorized service agency, the equipment has been

modified, misused, misapplied, improperly installed, or

damaged in transit or by fire, flood or act of God. It also

does not apply if the serial nameplate has been removed, or

if service is performed by unauthorized personnel. The

prices charged by Wells Bloomfield for its products are

based upon the limitations in this warranty. Seller’s

obligation under this warranty is limited to the repair of

defects without charge by a Wells Bloomfield factory

authorized service agency or one of its sub-service

agencies. This service will be provided on customer’s

premises for non-portable models. Portable models (a

device with a cord and plug) must be taken or shipped to

the closest authorized service agency, transportation

charges prepaid, for service. In addition to restrictions

contained in this warranty, specific limitations are shown in

the Service Policy and Procedure Guide. Wells Bloomfield

authorized service agencies are located in principal cities.

This warranty is valid in the United States and Canada and

void elsewhere. Please consult your classified telephone

directory, your foodservice equipment dealer or contact:

Wells Bloomfield, LLC

10 Sunnen Dr., P.O.Box 430129 St. Louis MO 63143 USA

phone (314) 781-2777 or fax (314) 781-2714

for information and other details concerning warranty.

LIMITED WARRANTY STATEMENT

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

NOTE: For your protection, please note that equipment in

this shipment was carefully inspected and packaged by

skilled personnel before leaving the factory. Upon

acceptance of this shipment, the transportation company

assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any

visible loss or damage is noted on the freight bill or

express receipt, and that the note of loss or damage is

signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is

unnoticed until the merchandise is unpacked, notify the

transportation company or carrier immediately, and file

“CONCEALED DAMAGE” claim with them. This

should be done within fifteen (15) days from the date

the delivery was made to you. Be sure to retain the

container for inspection.

Wells Bloomfield cannot assume liability for damage or loss

incurred in transit. We will, however, at your request, supply

you with the necessary documents to support your claim.

SHIPPING DAMAGE CLAIM PROCEDURE

1. Resetting of safety thermostats, circuit breakers, over

load protectors, and/or fuse replacements are not

covered by this warranty unless warranted conditions

are the cause.

2. All problems due to operation at voltages or phase

other than specified on equipment nameplates are

not covered by this warranty.

Conversion to correct voltage and/or phase must be

the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements

and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to

include such items as knobs, light bulbs; and, normal

maintenance functions including adjustments of

thermostats, adjustment of micro switches and

replacement of fuses and indicating lights are not

covered by warranty.

5. Damage to electrical cords and/or plug due to exposure

to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied

with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those

miscellaneous adjustments noted are customer

responsibility. Proper attention to preventative

maintenance and scheduled maintenance procedures

will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an

Authorized Service Agency or one of its sub-service

agencies.

8. All labor shall be performed during regular working

hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted for

ninety (90) days from date of purchase on non-

warranty equipment. This parts warranty is limited only

to replacement of the defective part(s). Any use of

non-genuine Wells parts completely voids any

warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this

warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to

perform service are not covered by warranty. This

includes institutional and correctional facilities.

M011C.15 2M-308026 Owners Manual for Built-In Five-Well Auto-Fill Modular Warmers

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Wells MOD-500TDM Specifications Page 2

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